AC1.1 analyse the similarities and differences between coaching and mentoring.

AC1.2 describe communication skills which support effective ‘coaching’ and ‘mentoring’ approaches.

AC1.3 explain managers role in managing relationships as:

1. ‘coach’
2.  ‘mentor’

AC1.4 evaluate organisational factors affecting ‘coaching’ and ‘mentoring’ strategies:

1. positively
2. negatively

AC1.5 analyse ways to measure the impact of ‘coaching’ and ‘mentoring’ for:

1. self
2. participants
3. team members
4. organisation

AC1.6 evaluate ‘coaching’ and ‘mentoring’ models suitable for use in care settings/services.