Task:

Select a company, either online or offline, that empowers its customers to personalize products or services. Elaborate on the customization process and provide a sample of a customized product or service. Evaluate how this personalized shopping experience enhances customer engagement.

Requirement:

1. No less than 1500 words, Times New Roman, 1.5 spacing, font size 12.
2. Safe Assign similarity rate – NOT more than 20%