Plan improvements to the identification and approach to dealing with workplace stress and conflict in own area of responsibility:

  1. Plan improvements to the identification and approach to dealing with workplace stress and conflict in own area of responsibility (24 marks)
  2. Implement improvements to the identification and approach to dealing with workplace stress and conflict in own area of responsibility (20 marks)
  3. Critically evaluate own ability to identify and deal with workplace stress and conflict effectively in own area of responsibility (28 marks)

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