Textbook for this assignment is Employee Training & Development 9th Edition by Raymond Noe available on Vital Source. Give thoughtful answers to the Chapter 7 & 8 questions below:

Ch. 7 Case: Developing Leadership at Farm Bureau Financial Services. Read the case and answer the questions at the end.

Ch. 8: Discuss how new technologies make it easier to learn. How do they facilitate transfer of training? Identify and explain two pitfalls to consider.

Ch 8 Case: Training Customer Service Team Members at Valvoline Instant Oil Change. Read the case and answer the questions at the end.

The response to each question should be at least a paragraph long and should thoroughly answer the question, referencing content from the textbook or cited outside sources.