Part I PURPOSE This assignment aims to enhance learners` ability to identify root causes of problems within an organization and develop strategies to mitigate associated risks.

REQUIREMENT Choose any food & beverage (F&B) franchise business operating in Malaysia. Identify and assess potential business risks and uncertainties faced by the selected company.

The assignment should cover the following aspects:

• Introduction to the selected F&B franchise business.
• Evaluation of potential business risks and uncertainties affecting the chosen franchise business.
• Identification and illustration of problems using an Ishikawa or Fishbone diagram.
• Explanation of the decision-making process employed to address identified issues.
• Recommendations on the best strategies to overcome problems while minimizing risk.
• Summary of the assignment.

Part II ONLINE CLASS PARTICIPATION (10%)

Engage in forum discussions on the following topic(s) and submit proof of participation:

Reflect on challenging decision-making experiences in personal, business, or organizational contexts. Share insights on navigating difficult decisions and discuss strategies with peers in the forum.