Analyse information on the identified problem, to help inform the decision making process:

  • Define a complex problem in the workplace including its scope and impact
  • Analyse information on the identified problem, to help inform the decision making process
  • Propose a range of alternative solutions to the problem
  • Using a decision making technique, evaluate a range of solutions to identify the most appropriate option
  • Develop a detailed plan for implementing the solution
  • Communicate the plan to relevant stakeholders
  • Assess appropriate monitoring and review techniques to ensure successful implementation of solution

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