Requirement 1: 5 Marks

Identify what all insurance covers are essential for this company through a detailed analysis of the business risks which justify insurance cover. (Approx. 500 Words)

Requirement 2: 5 Marks

What suitable policies and procedures would you consider necessary for establishing and maintaining effective lines of communication with clients, colleagues, higher management
and other relevant third parties. (Approx. 500 Words)

Requirement 3: 5 Marks

What suitable policies and procedures would you adopt for ensuring delivery of high-quality services to all clients including feedback systems and supervision. (Approx. 500 Words)

Requirement 4: 5 Marks

As part of your preparation for the training session, you are required to develop a 3-day training plan in a standard tabulated format for new employees that is suitable and relevant
for the company. (Approx. 500 Words)

Requirement 5: 5 Marks

Flowing from the above Training Plan, you are required to develop one Session plan in a standard tabulated format.

Requirement 6 10 Marks

Demonstrate how will you evaluate and assess the training session, when completed, in order to measure outcomes as below:

a) understanding and achievement of the training objectives.
b) An aide-memoire on lessons-learnt for yourself, as the training organiser, for the future.
c) Perspective of the higher management on the return-on-investment of time and resources devoted to this training.