6.1 Explain why learning and development activities are of benefit to individuals and organisations.
6.2 Describe different types of learning needs and reasons why they arise for individuals and organisations.
6.3 Summarise different face-to-face and blended learning and development approaches including:
6.4 Explain how individual requirements and preferences must be accommodated in the design and delivery of learning and development.
6.5 Discuss how learning and development can be evaluated.