Identification of the key aspects of the business literature to underpin the study. This review should briefly cover the main ideas and business practices that will be considered. It should locate a sample of some of the main sources and identify key critical issues that might arise

Identify 3-4 objective outcomes from the project in terms of what the project seeks to achieve for the organization or business sector. These objectives should reflect outputs not tasks to be completed and should emphasize the areas for improvement to business performance the project will concentrate on.