Question 9 (AC3.1)
People Management (21 April 2023 ) reported that “Almost half of HR professionals claim they are dealing with more employee relations issues than before Covid”. Discuss how people professionals can adopt an effective approach to managing employee relations issues. Justify your answer by drawing upon academic theory and research evidence.

(Some pointers):

• It’s a 2-part question
• First part is about what’s currently happening.

There have been all kinds of employee relations issues post-Covid for example, Home working, going back to the office after a period of working away from an office environment, cost of living crisis, partly generated by Covid, Skills shortages etc leading to higher inflation, leading to difficult employee relations for us all

• What can people professionals do to del with that
• Take a broad view (not an own organisation question)
• Look at union environments and non-union environments (pluralists). Distinguish between them both and give current examples, specific examples.
• Just your answers.
• Look at well established research in the contemporary context