Questions:

1. Define a business and describe the major business functions.
2. Describe the characteristics of management information systems (MIS), decision support systems (DSS), and executive support systems (ESS) and explain how each type of system helps managers make decisions.
3. Define enterprise systems, supply chain management systems, customer relationship management systems, and knowledge management systems and describe their business benefits.
4. Define collaboration and social business and explain why they have become so important in business today.
5. Compare the roles programmers, systems analysts, information systems managers, the chief information officer (CIO), chief security officer (CSO), chief data officer (CDO), chief privacy officer (CPO), and (chief knowledge officer) CKO play.