Question

1. Critically analyses and evaluates one process (or operation) for Ikea and proposes two well-justified recommendations for improvement. Clearly describe the selected process (or operation) so that the reader can clearly understand it. Please ensure you present a process (or network) map to support your discussion. If the process is large, you may focus on only a part of it, i.e. delimit the scope
2. Critically analyse and evaluate the selected process (or operation) using relevant operations management principles taught in any two of the following topics:
   Process positioning
   Process analysis
   Supply chain management
   Digital transformation and Industry 4.0
   Risk and resilience
   Lean synchronisation
3. Based on your analysis and evaluation, propose and justify two recommendations-one for each selected topic-that can take the operations to the next stage of the Hayes and Wheelwright Four Stage model.