Critically analyses and evaluates one process (or operation) for Ikea and proposes two well-justified recommendations for improvement.

Question

  1. Critically analyses and evaluates one process (or operation) for Ikea and proposes two well-justified recommendations for improvement. Clearly describe the selected process (or operation) so that the reader can clearly understand it. Please ensure you present a process (or network) map to support your discussion. If the process is large, you may focus on only a part of it, i.e. delimit the scope
  2. Critically analyse and evaluate the selected process (or operation) using relevant operations management principles taught in any two of the following topics:
    Process positioning
    Process analysis
    Supply chain management
    Digital transformation and Industry 4.0
    Risk and resilience
    Lean synchronisation
  3. Based on your analysis and evaluation, propose and justify two recommendations-one for each selected topic-that can take the operations to the next stage of the Hayes and Wheelwright Four Stage model.