AC 1.3 – Assess three employee voice tools and two approaches that might be used to drive employee engagement.

Firstly, note the numbers here. You must assess three employee voice tools and two approaches that might be used to drive employee engagement. An employee voice tool is a resource, or mechanism that an organization uses to enable employee voice. For example, a town hall meeting or a suggestion scheme.

An approach is a broader way of handling an issue underpinned by a set of principles or theories. For example, an organisation might encourage employee autonomy by adopting a democratic leadership style.