Q9 A discussion of how organisational change can impact people in different ways, such as changing their role or status or financial situation. (AC 3.3)

• Different behavioral responses to change, personal, professional, and behavioural.
• Job loss, downgrade, upgrade, regrade, financial, face loss, career aspirations, Illness, mental health, physical health, welfare, family changes, self-esteem, social, motivational, group/team formation, dynamics and relationships, customer perceptions and relationships, competitor perceptions and relationships