Identify the significance of Work Force Planning to the success of organizations

Learning Outcomes Addressed:

  1. Identify the significance of Work Force Planning to the success of organizations
  2. Understand the importance of Recruitment and Selection for organisations
  3. Identify the critical significance of Training and Development for organisations
  4. Understand the importance of Retention to the sustainability and profitability of organizations
  5. Identify and understand HR strategy and apply it to various functions of HR in the organization

Assessment Details:

Kindly use the following case study of a company named Choices to complete this assessment.


Choices is a fictitious manufacturing company created for this case study. The company does not have a HRM function and has contracted you to create an effective HRM function. The company has a functional structure that consists of 4 departments including production, sales, finance, and warehousing.

Each department is supported by two supervisors who have 20 direct reports. Currently, the HRM functions are dealt with by the Financial Controller and the Production manager, neither have a qualification or experience in HRM. Consequently, there have been inconsistencies in the HRM practices.

Employee Relations

The organization has been facing numerous issues related to staff, including lateness, absenteeism and turnover. There are high level of grievances and industrial disputes ongoing that has created a toxic workplace where motivation and performance is at an all-time low. Employees request ad-hoc meetings on behalf of groups and expect these meetings to take place immediately and without any indication what the meeting is related to. The FC agrees and the meetings go ahead. Instead of adhering to the issue to be discussed they develop into old grievances, issues, etc. being rehashed.

There are no notes taken at these meetings though afterwards the FC would reflect on the issues addressed and write up some notes to reflect the minutes. There is ongoing bullying and harassment cited as common place particularly by supervisors. There is no consistency in policies and employees complain that they get minimum wage and are expected to be flexible and work in excess of their contracted hours. Staff also receive a bonus based on their monthly output and argue that they have to rely on other staff to meet their objectives in order to receive payment.

Staff regularly complain that they are overworked, over monitored and underpaid. They argue that they believe the company does not care about them. There are also grievances regarding the company’s failure to promote from within and that this is leaving to high turnover and in the current tight labour market, the company is finding it hard to attract new staff.