A/615/2680 how organisations can motivate employees in order to improve their efficiency and effectiveness

A/615/2680 Organisational Behaviour - ATHE Level 7 Diploma in Strategic Management

Aim: The aim of this unit is to help learners develop an understanding of how organisational behaviour, structure, culture, motivation, creativity and leadership impact on an organisation`s effectiveness and
efficiency.

Learning outcome 1: Understand leadership behaviour theory and practice
Learning outcome 2: Understand how organisational structures and culture impact on the effectiveness of the organisation
Learning outcome 3: Understand how organisations can improve employee effectiveness to respond to business opportunities
Learning outcome 4: Understand how organisations can motivate employees in order to improve their efficiency and effectiveness

Indicative Content

1. Understand leadership behaviour theory and practice

• Leadership versus management

• Leadership behaviour theory including personal leadership traits, trait theories (e.g. Allport. Eysenck Cattell), ‘great man` theory of leadership, contingency theories (e.g. Fiedler, cognitive resource theory), situational theories (e.g. Hersey and Blanchard, Vroom and Yetton), behavioural theories (e.g. role theory, managerial grid/leadership grid), participative theories (e.g. Lewin/Likert, transformational v transactional leadership, emotional intelligence).

• Working relationships and interaction e.g. power, behavioural theories, social constructivism

2. Understand how organisational structures and culture impact on the effectiveness of the organisation

• Organisational structure: Bureaucracies, Stakeholders, re-engineered corporation, modular, hierarchical, matrix, liquid devolved decision making powers, networked and atomised organisations, virtual organisations, line, staff & functional structures, formal and informal organisations, designing organisation structure, centralisation, decentralisation.

• Organisational culture: Harrison - power, role, person, task cultures, Likert - autocratic, benevolent autocratic, consultative participative, Mintzberg - simple, machine bureaucracy, divisional, adhocracy, Pedlar et al - the learning organisation.

• How structure and culture impact on effectiveness

• Leader as a change agent

3. Understand how organisations can improve employee effectiveness to respond to business opportunities

• Innovation and creativity

• Organisational culture: integration / interaction of disciplines and teams, attitude to risk, rewards.

• Organisational learning: The learning, learning culture, knowledge capture and management, technical knowledge versus experiential knowledge, technology.

• Measuring performance: Metrics, KPI, business scorecard, working in teams, group dynamics, teams versus groups, communications, collaboration and team decision making, motivation of groups.

• Change processes and outcomes: Changes (reorganisation, restructuring, merger and acquisition, downsizing), involving stakeholders, communicating and managing change.

4. Understand how organisations can motivate employees in order to improve their efficiency and effectiveness

• Motivational theory including Taylorism, Mayo, Maslow, Herzberg, McGregor, Broad theories (e.g. temporal motivation theory), cognitive theory.