Task 1:

The People Management Cycle

Describe the six stages of the people management cycle using the headings below. For each stage of the cycle, you should be able to describe:

• What is involved in that stage and why it is important
• What tools and techniques you might use in that stage
• What practical steps you might take to make use of that stage at work (15 marks)

1. Goal Setting

2. Planning & Development

3. Coaching and Training

4. Delivering and Receiving Feedback

5. Delegation

6. Motivation

Task 2:

Belbin’s Team Roles

Explain Belbin’s Team Roles and how you might make use of them in your role as a people manager.

Task 3:

Communication Skills

Discuss your understanding of active listening and questioning skills and how you might make use of them in your role as a people manager.